Support Center

Common Inquiries

  • Yes. If your employer or health plan has a relationship with us, we will submit claims on your behalf directly to them.
  • Yes! Our service comes with a full satisfaction guarantee and couldn’t exist without happy customers. If you are unhappy with our service, for whatever reason, do not hesitate to contact our Customer Support team.
  • Yes, our physicians can prescribe a wide range of drugs, which can be useful for infections, allergies, skin conditions, travel or sports injuries. Please note that we do not prescribe narcotics or pain medications that have been designated as controlled substances.
  • All our physicians are well trained and licensed; We select the brightest and train them further to provide you the best possible experience.
  • If you’re unhappy with your Doctor, please feel free to contact our customer support team. They will definitely address all your issues and make you happy.
  • Your information is stored on our encrypted servers inside encrypted databases. Only strong-encryption APIs may access the data via our mobile application. Privacy is our top most priority.
  • We accept all major credit & Debit cards such as: VISA, MasterCard, payumoney. You may also pay using Net Banking & Mobile Wallets.
  • Nizcares Online offers a worldwide network of medical experts operating in a vast range of specialties, rendering E-Consultations within 48 hours, handing over control to real people and not just programmers.
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